Where do I start with HR KPI reporting?

Last Updated: Monday, February 21, 2011 by Eleanor Alner

Once you understand what HR KPI reporting is and the benefits it can bring to your organisation, what should you do next?  First you must work out what you need to report on and secondly from where you’re going to get that information.  All the time you must keep in mind, what benefit will my organisation get from reporting this data?  If this sounds a bit daunting, don’t worry.  It’s really quite a logical process.

Start by asking yourself some questions like, do I need to report on staff attendance, average age, diversity, salary, staff turnover (or attrition as it’s sometimes called), performance reporting (appraisals) and so on?  You could come up with literally hundreds of measures but you need to concentrate on the measures that will give you and your colleagues the most useful information on which to base your HR and resourcing decisions.

You could look at KPI reporting packages like KPI Library which holds a huge store of KPIs from which to choose or you could try Target Dashboard which has tried to simplify the process by creating templates for what they consider to be the top ten KPIs in a number of areas.  Either way, you and your colleagues/stakeholders need to spend some time working out what your organisation needs.

The final step is arranging for the data to be collated and presented in a meaningful way.  There are plenty of KPI or management reporting tools available to do the job but there is one key problem.  Getting the data on time.  So far, other than the big complex (and expensive) reporting packages that are available, I’ve only found one application that will prompt for missing data.  I’m not sure why other applications don’t do it but Target Dashboard is the only that will prompt via e-mail for missing data.  It seems so obvious, after all, it’s no use making decisions on out of date information. 

So there you go, you’ve decided what you’re going to measure, where you’re getting the data from, set your targets and you have a way of telling if your data is the latest.  Now you can start making your organisation even more successful.