KPI Dashboard Resources

Top Downloads
The Public Sector Guide to Implementing Dashboards
(inc. project plan)

A top level guide to getting up and running with a dashboard solution that will teach you about KPIs, metrics, data and dashboard implementation.

29 Pages of tips and examples

Download as a PDF (recommended)

KPI Dashboard Design Best Practice
(Over 5000 downloads)

The Dashboard Best Practice Guide is packed with tips and contains essential information for building useful, powerful reports.

43 Pages of tips and examples

View as HTML
Download as a PDF] (recommended)
 

Blog Posts

/ KPIs
26
February
2014
How to Use Google Analytics Data in Dashboard Reports
Google Analytics is an incredibly useful app for monitoring data about your website. However, if you want to analyse your web data against other KPIs, online dashboards let you analyse your data in more versatile, actionable ways.This article will give you tips on how to define KPIs from the mountain of data GA provides, and how external dashboards can increase the visibility of your information. [Read More]
 
 
11
February
2014
How to Report on the NHS Friends and Family Test
In the past few weeks, I've had quite a few questions about the NHS Friends and Family Test (FFT), and how the data collected from this can be used for reporting. This article provides a brief overview of the FFT, and how Target Dashboard can deal with and report on this important data to help decision-making in your healthcare organisation. [Read More]
 
 
18
October
2013
SMEs: Make Use of Your Business Data in Just One Hour a Week
As more businesses are realizing the potential of data in decision making, you might be forgiven for thinking that this is only the domain of large companies with the time and resources to process and analyze their business data. However, small to medium enterprises (SMEs) are more than capable to taking advantage of the data; All you need is a little time a month and a plan of action. This article will show you how to do this. [Read More]
 
 
23
August
2013
Using Percentages as KPIs in Dashboards and Reports
Percentages are often measured as KPIs, such as with Conversion Rates and Percentage Profit. However, there are some common mistakes when doing this that result in data being wrong, particularly when percentages are added together. Read on to learn how Target Dashboard makes it so that you'll never have to worry about this. [Read More]
 
 
9
July
2013
Including Descriptive Data in your KPI Dashboards
KPI Dashboards are designed to be understandable at a glance, using high-level data. However, many companies still make decisions using descriptive data, such as customer lists or project notes, which are not straightforward to chart. This article will show you 3 great ways to use descriptive and individual-level information in your dashboards. [Read More]
 
 
3
June
2013
Trouble managing your KPI Targets? Use these 4 useful visualizations
Are you having trouble keeping track of your KPI targets as a business? Instead of viewing them as numbers, you can visualise them to immediately see their status, and make quicker decisions. This post will show you how. [Read More]
 
 
12
April
2013
How to Analyse Surveys for KPI data– Part 2
In the previous part of my guide on analysing surveys for KPI information, I showed you how to prepare your questionnaires so that computers could easily read them, and taught you the Customer Satisfaction Index. This post will show you how to calculate the Net Promoter Score for your customers, and visualise your KPI information in a dashboard using filters. [Read More]
 
 
5
April
2013
How to Analyse Surveys for KPI data– Part 1
Surveys are often used by companies to get useful KPI information. This response data is difficult to analyze and spot trends from, as the responses have to organized in an understandable way. This article is the first part of a guide to analyzing KPI surveys, and will show you how to use dashboard software to quickly get useful information from responses. [Read More]
 
 
30
October
2012
The Manager’s Essential Guide to Filters, Pivoting and Totals
Getting a KPI dashboard that displays key information to the right people makes an incredible difference to the operating efficiency of any business. However before getting to a great dashboard you need to have your data in shape, and then know what you can do with it. [Read More]
 Related Posts: How to Pivot your Data |
 
18
October
2012
How to Use Percentages in Your KPI's and Why You Can't Average Percentage
Percentages are great, they allow us to turn a meaningless figure into something useful that we can compare against other values or metrics. In online KPI dashboards people often like to display their metrics in the percentage form. If you are using a balanced scorecard approach then almost all your metrics will be percentages. [Read More]
 
 
20
September
2011
Charting Key Performance Indicators
Sometimes what you think you want to chart isn’t actually what you should chart. [Read More]
 
 
26
July
2011
KPI reporting for smaller organisations
At what point is an organisation large enough to warrant the purchase of a reporting tool or small enough not to need one? [Read More]
 
 
8
July
2011
Measures v Targets
Is a measure the same thing as a target? [Read More]
 
 
19
April
2011
Performance Statistics - Identify trends, take action!
You’ve decided what KPIs you want to measure, you’ve got buy in from around the organisation. What’s next? A presentation method AKA, a performance analysis tool. [Read More]
 
 
31
March
2011
Measuring corporate performance
Successful companies make good decisions by measuring and then analysing key statistics about their organisation. [Read More]